Professional espresso machine repair and maintenance. Experienced technicians, fast and reliable service for optimal performance.

Service & Maintenance

Preventive Maintenance

1.909,00 د.إ – 2.864,00 د.إ

Preventive maintenance of your espresso machine is imperative to uphold optimal performance, ensuring consistent extraction of high-quality espresso with every use.

Please note that Preventive Maintenance does not cover repairs and services. If there is a requirement to replace critical parts, the cost will be calculated separately.

Type of Package

Bi-Annually	Quarterly
Two service session in a year	Four service session in a year
The initial maintenance session is scheduled to be conducted within six months from the date of purchase of the Preventive Maintenance package.	The first service is to be conducted within three months from the date of purchase of the Preventive Maintenance package.
The second maintenance session is to be completed within six months of the initial session.	Subsequent sessions are scheduled to be conducted within three months of the previous session.

Product Details

Each Preventive Maintenance session will encompass the following:

On-site comprehensive inspection and diagnosis of the machine’s current condition, ensuring that temperature and pressure levels are within optimal ranges, and verifying the integrity of the water piping system.
Replacement of wear and tear parts as listed in the Preventive Maintenance parts kit*.
Cleaning of serviceable parts of the machine to maintain hygiene and functionality.
Provision of recommendations regarding critical parts that require replacement to ensure the machine’s proper operation.
Interior cleaning of the machine using food-safe chemicals to eliminate mineral buildup (limited to once per package).
Guidance on critical part replacement if deemed necessary.

The Preventive Maintenance parts kit includes:

Replacement of gasket, ruby jet, and screen for all group heads during each visit.
One replacement of the steam rebuild kit per package.

Frequency

Machine Type

Clear

EMERGENCY VISIT: We offer maintenance services for our clients with a rapid response time of 3-4 hours. Our team will promptly inspect and repair faulty equipment on-site to minimize downtime and ensure smooth operations.